Shipping policy
Shipping Policy
Thank you for shopping with us at UrFitnessX. Below are the terms and conditions that make up our Shipping Policy.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.
2. Shipping Time & Delivery Estimates
Shipping times may vary depending on your location:
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United Kingdom: 5–10 business days
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Europe: 7–12 business days
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International: 10–20 business days
Please note that delivery times are estimates and may be affected by external factors such as customs delays or high demand periods.
3. Shipping Costs
Shipping costs are calculated at checkout.
We may offer free shipping promotions on selected products or order values.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.
5. Delays
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. However, we will always do our best to assist you.
6. Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by customers.
7. Lost or Stolen Packages
We are not liable for lost or stolen packages marked as delivered.
If you experience an issue, please contact the shipping carrier directly.
8. Contact Us
If you have any questions about your order, feel free to contact us at:
📧 support@urfitnessx.store
Thank you for choosing UrFitnessX.